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Instructions & FAQ

All About Eargasm Earplugs

Will Eargasm Earplugs fit my ear? What size should I get?

Here at Eargasm Earplugs, we understand that besides having a high quality earplug, a great fit is critical to the user's experience. One size does not fit all when it comes to earplugs! With this in mind, we have worked hard to provide many sizing options for our customers. 

Unfortunately, there isn't really a uniform measuring system for ear canal sizes like for clothing, but if you think back to your experiences with ear products (think in-ear headphones etc...) did you get a good fit? Perhaps they felt too big (which means you probably have ear canals on the smaller side). Or perhaps they felt too small (which means you probably have ear canals on the larger side). 

With your previous experiences in mind, please check out the diagram below:

Sizing Chart for Eargasm Earplugs

For more of our instructional videos, click here.

Please remember if you don't get a good fit with your earplugs, you are welcome to return them under the terms of our return policy!

I recently received my Eargasm Earplugs and am not sure how to use them!

Have no fear! Refer to the instructions included with your package, or also feel free to check out our video instructional guide by clicking here.

What is the difference between the High Fidelity Earplugs and Smaller Ears Earplugs?

Please review the diagram and video below explaining the differences between our two best selling products. They are similar in some respects but the Smaller Ears Earplugs are specifically designed for Smaller Ears. Earplug shells and filters for each model are different from one another and are not interchangeable so please place close attention when purchasing accessories!

What is the Noise Reduction Rating of Eargasm Earplugs?

This is going to depend on the model you purchase. Please review the product pages for our models to find the NRR. On our High Fidelity Earplugs (our most popular model that most customers purchase), the Noise Reduction Rating is 16 dB. 

However, depending on the frequency of the sound and if the earplug is properly inserted in the ear, users can reduce noise by up to 21 decibels. A label disclosing the NRR is required under federal law to be placed on all earplugs for sale in the US, so you will see one prominently placed on our packaging. However, we feel the NRR vastly underestimates the true effectiveness of our earplugs. 

Also please review below our frequency response graph for our High Fidelity Earplugs model.

I need earplugs for _______, are Eargasm Earplugs right for me?

Whether you’re at a concert, a musician performing with your band, riding your motorcycle, or on an airplane Eargasm Earplugs helps you turn the volume down anytime you need it. If you couldn’t already tell, our earplugs have a wide range of uses! Feel free to give our earplugs a shot and if they don’t suit your needs return them under our 30 day hassle free return policy. Please visit our return policy page for details!

Are Eargasm Earplugs good for kids?

Yes! We've had many customers use our earplugs for their children. May it be for band practice, or those with noise sensitivities, Eargasm Earplugs are a great choice for kids. We recommend checking out our Smaller Ears Earplugs for your young ones*. 


*Adult supervision is advised when a child is using our products.

What is the difference between Eargasm Earplugs and regular foam ones?

The difference is in the quality of the sound that passes through the earplug. Foam earplugs muffle and distort noise while Eargasm Earplugs maintain the full spectrum of sound for the user. The advantages of this difference are endless! Concertgoers and musicians can safely listen to loud music with clarity. Motorcyclists can reduce wind noise, but still be able to hear their surroundings. Factory workers can cut down on shrill noises in their work environment, while still being able to communicate with coworkers. 

Do Eargasm Earplugs need batteries?

Eargasm Earplugs do not require any batteries as they use passive technology (meaning no electronic components). You just insert them into your ears and the sound reduction is immediate!

Shipping Info

Where do Eargasm Earplugs ship from and how long will it take for them to arrive?

All shipments are processed from Los Angeles, California. We ship within the US for free for orders over $65 and over 50 other countries for one low flat rate! Orders are processed within 2 business days and are shipped via USPS 1st Class Mail or USPS 1st Class International Mail. 


Need your order urgently? No worries! Expedited shipping options are available at checkout.


Once your order is shipped you will receive an email with tracking information.

Do you ship internationally?

We absolutely do! We currently ship to over 50 other countries worldwide. 

Here's a list:

Canada, Argentina, Brazil, Chile, Saint Martin, United States Minor Outlying Islands, Virgin Islands, British, Mexico, Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Cayman Islands, Colombia, Cook Islands, Costa Rica, Cuba, Ecuador, Egypt, Falkland Islands (Malvinas), Fiji, French Polynesia, Hong Kong, Jamaica, Korea, Democratic People's Republic Of, Macao, Pakistan, Panama, Papua New Guinea, Peru, Philippines, Russia, Saudi Arabia, Sint Maarten, South Africa, South Korea, Sri Lanka, St. Vincent, Suriname, Taiwan, Thailand, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela, Vietnam, China, Japan, and India.

Placed Order

My address is wrong (apartment number missing, incorrect street, etc.)

We try our best to process and fulfill orders ASAP which prevents us from making changes to your order after it is placed. Therefore, all order details are final once the order placed. We ask you please double check names, addresses, items ordered, and other details at checkout before purchasing to confirm they are correct.

If there are any errors in your shipping address, please contact us ASAP and we will try our best to change it before shipping. If any order is returned to our facility due to an invalid address, a $5-$20 reship fee will apply to modify the address and reship it out to the correct address. 

I forgot to enter my promo code!

We'll try our best to accommodate! Please do note that, with certain promotions, they cannot be applied to orders placed before the promotion start date. Shoot us an email at: info@eargasmearplugs.com or chat with us using the icon located on the bottom right hand side of the page.

How can I track my order?

You will receive an email from info@eargasmearplugs.com with your order details and an order status link. Please check your junk/spam folders to ensure it didn't go there. 

Via the order status page, you can add your phone number, if you haven't already, and opt in for text updates.

My tracking information says 'delivered' but it's not here!

Eargasm Earplugs takes the utmost care in safely and accurately packing our products from our warehouse in Los Angeles, CA. Despite our best efforts, after packages leave our warehouse, occasionally they will be lost, stolen, damaged or go missing while in transit to our customers. 

To address this issue we offer our own shipping coverage on every package shipped at no additional cost! If any of the above issues arise, we will work with you to obtain a refund or reshipment on your package. 

You can view our policies in detail via our Return/Shipping policies page.

Can I exchange my order for: another item, store credit, etc. ?

Due to the personal nature of our products, exchanges are not accepted. However, you are more than welcome to return your items via the guidelines set out here.

I lost my: filters, earplugs, carrying case. Can I buy a replacement?

Of course! Just go to the accessories page for the product you're looking to buy a replacement for.



How do I switch between sizes?

We recommend pulling down the silicone ridge on both sides- then peel back the silicone, and pop the filter out. Need a visual? Check out our handy video below:


Returns

Do you accept returns even if my items are used?

Yes we do! You will be charged a modest restocking fee, but unlike other earplug vendors, we are able to accept returns on any of our earplugs (even if they're used!) within 30 days of receiving your order. Check out our return policy page for more info. 

Why am I being charged a restocking fee?

Eargasm Earplugs carries in-ear devices and Festival Bandanas; they either go in your ear, or make contact with your face. Therefore, both items are pretty personal in nature. Even after one use, earwax, sweat, and other debris begin to accumulate on the items, rendering it unable to be resold as new. Most companies would flat-out refuse to accept returns for such personal items. For example, when was the last time you were able to return used underwear or a used toothbrush?!

However, at Eargasm Earplugs, we view things differently and want to give all our customers the opportunity to experience our products . Therefore, we are happy to process a refund for any used items returned to us with a modest 20% restocking fee.

If you’re not sure whether or not your product will incur a 20% restocking fee, feel free to review our return policy or contact us.

Discounts

Do you have sales?

Absolutely! From Labor Day to Christmas, we have it all. 

Make sure to sign up for our email list to get notified of all upcoming sales.

Do you offer Military and First Responder discounts?

We sure do! Feel free to check out all of the necessary info here!

Partnerships

I want to become an Eargasm partner!

Fantastic! We're excited to have you join our long list of ambassadors. To become an Eargasm ambassador, please sign up via this page: https://eargasmearplugs.com/pages/affiliates


You can also contact us directly via this email: partnerships@eargasmearplugs.com

Please include links to all existing social media, portfolios, etc.

Can I/my event/etc. get sponsored by Eargasm Earplugs?

We've sponsored many events in the past. If you'd like to be considered, please send us an email to: partnerships@eargasmearplugs.com with any and all pertinent information regarding you, your client, your event, etc.

I want to sell Eargasm products!

Want your share of the Eargasm profits? We'd love to have you on board! Just sign up via the link here; once approved, you'll be able to see all wholesale pricing.

Didn't find your question? We can help!

Contact us

Contact us and we’ll get back to you as soon as possible.